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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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kim pearson

July 13, 2026

5  out of  5
rating by kim pearson
"Very pleasant and great rates. I'm satisfied and would highly recommend this office."
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richard Bartlett

July 1, 2026

5  out of  5
rating by richard Bartlett
"Very great service to their customers. Great communication from start to finish and always around to answer questions within a reasonable time."
We responded:
"Thank you SOOOOO much Mr Bartlett - we appreciate your support and look forward to serving you and your family your insurance needs for a very long time! "
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ES Burleson

June 29, 2026

5  out of  5
rating by ES Burleson
"Extremely helpful and very friendly. Would definitely recommend."
We responded:
"Thank you Eric for your wonderful review! We appreciate your support!! "
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Mary Sauceman

June 23, 2026

5  out of  5
rating by Mary Sauceman
"Always quick to respond and provide help. Great customer service. Try to help any way they can and find an answer for you."
We responded:
"Thank You Sabella! We appreciate you! "
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Wyatt Pauley

June 20, 2026

5  out of  5
rating by Wyatt Pauley
"Great all around! Highly recommend doing business with them."
We responded:
"Thank you Mr Pauley for your kind words and support. We appreciate you helping our small business stay relevant in auto, fire, life insurance needs here in Greeneville, TN. "
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MrLevite1100

June 16, 2026

5  out of  5
rating by MrLevite1100
"I saved a considerable amount money switching to State Farm. I got bundle for motorcycle home and a car and saved money over my previous Insurance Company. I highly recommend these people are very good to deal with."
We responded:
"Thank you Mr Bugg- we appreciate your kind words and we are always here for you and your family! "
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April Lauren

June 10, 2026

5  out of  5
rating by April Lauren
"Emily Robertson and her team have built an outstanding reputation in Greeneville for providing excellent customer service and helping individuals and families navigate their insurance needs. Their professionalism, responsiveness, and commitment to the community are evident in the many positive experiences shared by their customers. I highly recommend Emily Robertson State Farm for anyone looking for trusted insurance guidance in Greeneville and the surrounding East Tennessee area."
We responded:
"Thank you April! I appreciate your support of our small business here in Greeneville, Tn. Hopefully we can secure your insurance needs for auto, home and life insurance! "
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Dawn Limoges

June 9, 2026

5  out of  5
rating by Dawn Limoges
"Friendly, great communication"
We responded:
"Thank you Dawn!! We appreciate your support!"
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NJ Ski

June 8, 2026

5  out of  5
rating by NJ Ski
"I found that State Farm had really good rates with more coverage than my previous insurance. Emily was very helpful, patient and answered all my questions. It was a smooth transition"
We responded:
"THANK YOU!! We appreciate your kind words!! "
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Kimmy Adams

June 3, 2026

5  out of  5
rating by Kimmy Adams
"Emily is great! Shes not pushy and not trying to sell you something you dont need. She listens and takes initiative. I'm happy shes my agent."
We responded:
"Thank you for your kind review of State Farm Agent Emily Robertson’s Team. We appreciate it!"
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Tiffany

May 15, 2026

5  out of  5
rating by Tiffany
"Emily and team are amazing to work with! They go above and beyond to get you the best deal."
We responded:
"Thank you Tiffany! We appreciate your support! "
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April Edwards

May 8, 2026

5  out of  5
rating by April Edwards
"Thank you to Emily, Sherry and State Farm Team! The service that I received from Sherry was amazing. Not only did I save on my insurance, but having someone to call and speak to directly is a nice change. Sherry made it very easy and the transition was great! I would definitely recommend.
April Edwards"
We responded:
"Thank you April!! We love it when neighbors become customers - we are always here for you and yours!"
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Jordyn Johnson

April 15, 2026

5  out of  5
rating by Jordyn Johnson
"Emily Robertson State Farm and her staff are amazing! Always helpful and resolved any issues we had. Everyone in the office is patient and kind! 10/10 recommend!"
We responded:
"Thanks Jordyn! we appreciate you so much for your kind and supportive words! "
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Wayne Bailey

April 15, 2026

5  out of  5
rating by Wayne Bailey
"Everyone is very helpful. Definitely recommend."
We responded:
"Thanks soooooooooo much!! "
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Kallie Melkesian

April 15, 2026

5  out of  5
rating by Kallie Melkesian
"Emily made our insurance policy easy to understand, and it was a good rate. We were happy with our service and would recommend to anyone in the insurance market."
We responded:
"Thank you so much for your support! We appreciate you!! "
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Glenda Seay

April 14, 2026

5  out of  5
rating by Glenda Seay
"I needed some last minute info to complete my tax information for our accountant appt. that afternoon and I texted Emily and made the request to her and asked her for a quick response on it. She got back to me quickly with the info I had requested. I appreciated that so much! Sherry is also a great asset there! I have been with State Farm for over forty years. Although I HATE the new
bills and the combination billing system, I know these ladies didn't have anything to do with that bad decision by Corporate State Farm. It is not customer friendly at all, especially for us older customers! Lol"
We responded:
"Thank you Ms Glenda- we got you!! I couldn't agree more with you regarding the bills, website, etc. But good news for you - we are right around the corner and here to help as much as possible! "
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REBEKAH FILLERS

April 9, 2026

5  out of  5
rating by REBEKAH FILLERS
"I recently change my insurance provider to State Farm. Emily’s office made the process quick and seamless. They were able to provide affordable coverage and even offered me additional options. I highly recommend doing business with Emily Pear Robertson."
We responded:
"Thank you Becky for your kind words! We appreciate you!!"
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Tony Knight

April 8, 2026

5  out of  5
rating by Tony Knight
"Thank you for helping me get a lower rate on my insurance. I have always had an awesome experience when working with you all."
We responded:
"Thank you Tony - so glad we were able to save you some money! "
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Tricia Frazier

April 6, 2026

5  out of  5
rating by Tricia Frazier
"I have had the same insurance for many years now and when I got word that I might be able to save some money, I decided to at least get a quote. Little did I know, I wasn't going to save a little bit of money! Try several $100's per year on my cars and home! Emily and her team (Sherri) made the transition easy and QUICK! Give them a call today! You won't regret it!"
We responded:
"Thank you Tricia! We appreciate your kind words and support! "
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Taylor Close

April 1, 2026

5  out of  5
rating by Taylor Close
"I'm a newer customer, but my overall experience has been nice and professional so far. No complaints."
We responded:
"Thank you so much Taylor. We appreciate you and value YOU!! "
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Denise “Cherries” Mixon

April 1, 2026

5  out of  5
rating by Denise “Cherries” Mixon
"When my old State Farm agent retired, I was afraid that I would not get the same quality service from my new agent. However, I have been pleasantly surprised with Emily Robertson. Not only can I efficiently manage my account, using just my phone…she is very good about texting when prices for policies are changing so it is not a surprise when I get my bill. I appreciate the open communication this agency provides. And, I like the idea that I can stop by this office anytime and get answers to any questions I have"
We responded:
"Thank you so much Ms Sherri for your kind words - we are here for you, always!"
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elmore heights

March 19, 2026

5  out of  5
rating by elmore heights
"Love it. it’s my first time with my own car insurance and this lady is amazing"
We responded:
"LOVE HEARING THAT! thank you!! "
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Esther With

March 18, 2026

5  out of  5
rating by Esther With
"Very prompt to reply. Helpful staff and friendly. Competitive rates. Absolutely recommend."
We responded:
"Thank you Ms Esther! We appreciate your support!! We are here for you, always!"
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Amanda Swatzell

February 27, 2026

5  out of  5
rating by Amanda Swatzell
"Very nice people and great service"
We responded:
"Thank you so much Amanda! We appreciate you! "
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Marshall Haren

February 19, 2026

5  out of  5
rating by Marshall Haren
"Great customer service, very nice and helpful to everyone that walks in and will answer any questions you have and assist you in figuring out what policy fits your need"
We responded:
"Thank you so much Mr Haren. We appreciate your kind words and local support! "